Key Account Manager

Job Title: Account Manager

Location: Houston, TX

Who are we recruiting for?

A market-leading, award-winning company that provides essential SaaS solutions to the maritime industry. They are looking for a determined and customer-focused Account Manager to strengthen client relationships, drive growth, and ensure customer success. This is a unique opportunity to join a vibrant, global organization that is revolutionizing the way maritime businesses operate.

What will you be doing?

• Managing and growing relationships with key clients, ensuring their needs are met and expectations exceeded.
• Identifying opportunities to improve customer experience and drive revenue growth through upselling and cross-selling solutions.
• Collaborating with internal teams to ensure seamless service delivery and customer satisfaction.
• Analyzing customer data and feedback to develop creative strategies that enhance retention and engagement.
• Becoming a trusted advisor, providing industry insights and expertise to help clients optimize their operations.

Are you the ideal candidate?

• Experience in account management, customer success, or sales within SaaS, fintech, or maritime industries.
• A strong communicator, able to build rapport and influence stakeholders at all levels.
• Commercially savvy, with a proven track record of driving growth and customer retention.
• Tech-savvy, comfortable with CRM systems and data-driven decision-making.
• Inspired and motivated, eager to make an impact in a fast-paced, global business.

What’s in it for you?

• Competitive salary + performance-based bonus.
• Strong career growth opportunities within a market-leading company.
• Vibrant and collaborative company culture with a global presence.
• Comprehensive benefits package, including healthcare, retirement plans, and paid time off.
• The chance to work with a brave and assured team that is transforming maritime operations.

Who are we?

Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.