Customer Success Technician

Job title: Customer Success Technician
Location: Norway
Who are we recruiting for?
Our client is an award-winning innovator in the maritime and energy sectors, delivering unique technology solutions that ensure safety and efficiency onboard vessels. They are looking for a motivated and skilled Customer Success Technician to join their vibrant team and make a real difference in the lives of those using their groundbreaking systems.
What will you be doing?

• Collaborating with clients to ensure seamless onboarding and adoption of cutting-edge safety solutions.
• Providing creative technical support, troubleshooting, and training for customers worldwide.
• Assuring the success and satisfaction of customers by acting as their first point of contact.
• Monitoring and improving product performance through proactive client feedback and engagement.
• Partnering with cross-functional teams to develop inspired solutions to technical challenges.

Are you the ideal candidate?

• Qualified technician with experience in maritime, energy, or safety technology sectors.
• Strong communicator, fluent in English, with a determined and solution-focused mindset.
• Skilled in IT systems and software relevant to safety or monitoring solutions.
• Motivated team player with a passion for improving customer experiences.
• Brave problem-solver, able to think creatively and deliver under pressure.

What’s in it for you?

• Competitive salary package with performance-based bonus opportunities.
• Assured professional growth in a successful, innovative company.
• A strong and supportive team culture focused on collaboration and creativity.
• Unique opportunities to work with award-winning technology shaping the maritime and energy sectors.
• Flexibility and support to maintain a refreshed work-life balance.

Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.